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Return Policy

Image Necessities, LLC Return Policy

Image Necessities exchanges and returns will be accepted only with prior approval.

Requests to return or exchange must be made within 10 days of delivery and then shipped back within 10 days of receiving return authorization.

All products must not have been worn or washed. They must be in original, factory condition (unaltered, unworn, undamaged), and with tags attached and in original packaging. Original tags must be attached in same manner as purchased, and returned in original undamaged product boxes. Any items altered, damaged or worn will not be credited or exchanged. In addition, item must be odor free (Any odors on the product will render the product ineligible for exchange).

The customer is responsible for return shipping charges and original shipping is not refundable.

There is no restocking fee on the first exchange.

There shall be a 20% restocking fee on all subsequent exchanges and for returns without an exchange.

If you reject your order at time of delivery from shipper (UPS/FedEx) without prior notification and approval from Image Necessities, LLC you will be charged a 30% restocking fee and be charged shipping and handling fees for initial shipment and return shipping.

Clearance and sale items, swimsuits, panties, attachable breast forms, costume wigs, wig care products, liquids, and adhesive supplies sales are final and may not be returned or exchanged except for a manufacturer defect in the product. If you return these items you will not receive a credit, exchange, or refund.

Do not return items to the manufacturer. All items must be returned to Image Necessities, LLC

To obtain authorization and return mailing address please e-mail: or call 603-566-5314 with your request within 10 days of receiving your order. Hours: 10am – 5pm Monday through Friday, EST.

Image Necessities LLC
30 Daniel Webster Hwy Ste 2
Merrimack, NH 03054